We’re Here to Help with All Your Tech Issues

We offer more than one way to get assistance. Use the following information to start the process:

• Access Knowledge Base
• Submit a ticket
• Email the Help Desk
• Call 260-481-6030
• Visit the Help Desk in Kettler Hall, Room 206
• Find out Status of Campus System's

The Help Desk is open during the following hours:

• Monday–Thursday: 7:00 a.m.–6:00 p.m.
• Friday: 7:00 a.m.–12:00 p.m.
• Saturday: 8 a.m.– 12:00 p.m.
• Sunday: Closed, In case of a System outage Call (260) 433-7947

When contacting us, please provide the following information:

• Username
• Phone number
• Workstation location and computer type
• Problem or the error message (make sure that you record the exact error message)