Facilities Management

Operations & Maintenance

Operations and Maintenance provides a broad range of services to all buildings of the University. Questions regarding operations or management of any utility system may be directed to Maintenance and Operations or to Greg Eley. To request maintenance, fill out our Repairs & Work Order Request Form or call the Facilities Office directly at 260-481-6832.



  • General repairs to electrical, plumbing, doors, windows, hardware, ceilings, floors, lights, & furniture
  • Preventive Maintenance
  • Equipment installations
  • Lock & cylinder repair and modifications
  • Branch electrical circuits & power
  • Work Order Requests
  • Exterior Lighting


  • Boiler Operation
  • Chiller Operation
  • Temperature Controls/ Hot & Cold calls
  • Energy Management System
  • Main Power to buildings
  • Water Treatment

Other Service Provided

  • Roof repairs
  • Pest control
  • Elevator Maintenance
  • Utilities (gas. water, electric, sewer)


Utility Procurement, Production, Billing and Management

Procurement and contract management responsibility is provided for all utilities except telecommunications, including electric, natural gas, water and sewer. Utility production includes steam, compressed air and chilled water from the Chiller Plant. Departmental requests or questions about outages should be directed to the Facilities Office at 260-481-6832.

Utility Emergency Response, Maintenance, Repair and Planning

The Operations and Maintenance Staff are responsible for these services. To report any emergency call 911. To report any other problems with any utility, contact the Facilities Office at 260-481-6832.

Utility Locate

Operations and Maintenance will provide locates of most underground utilities on an as-requested basis to coordinate any excavation, installation of signs, stakes, and tents, and other work that requires the surface of the ground to be disturbed.

Utility Shutdowns/Unscheduled Outages

The Physical Plant is responsible for these services and will notify all who are affected by any unscheduled shutdowns or outages. To report any emergency call 911. To report any other problems with any utility, contact the Facilities Office at 260-481-6832.

Heating and Cooling Guidelines

The Physical Plant is aware of the impact internal temperature variations can have on the comfort and productivity of building occupants. Therefore, we have developed the following guidelines to assist in the understanding of our goals for providing the optimum working environment. For problems with the temperature in your building or office call the Facilities Office at 260-481-6832. They will contact the appropriate maintenance personnel to resolve the issue.


Most buildings have designated occupied hours. To help save energy, the building temperatures may be changed from the normal operating set points during expected unoccupied hours. If you plan to work during a designated unoccupied period, you may encounter temperatures that are different than during the occupied hours. It is advisable to be prepared with the appropriate clothing.


Heating Season: The goal is to maintain 67 degrees F in campus buildings during the winter season from October through April. While this is the goal, it should not be unexpected to see a few degrees difference in certain buildings.


Cooling Season: The goal is to maintain 72-74 degrees F in campus buildings during the summer season from May through September.

Season Changes

It is difficult to present a simple description of the seasonal temperature switchover policy because of the variety of buildings and building HVAC systems. When determining the exact switchover date for each building, the Physical Plant considers prevailing weather patterns, the building's HVAC system, the system controls, and building usage. We then coordinate with the building maintenance staff to reach a mutually agreeable date for the switchover.
 However, since the spring and fall temperatures can be extremely variable, even the best HVAC system can be put to the test in these conditions. Unfortunately a building's internal temperatures may vary by as much as 15 degrees F on a temporary basis during these unpredictable seasons.


For those wanting consideration for temperature sensitive animals or research, temperature exemptions are available by calling the Facilities Office at 260-481-6832. Each request will be evaluated individually.