ITS Training

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When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk

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IT Basic Skills

New Employee Orientation

Provides necessary skills training for the new PFW employees. These skills include using goPFW and basic Microsoft and Apple operating systems.

View New Employee Orientation Training Courses

Windows Skills

Walks through the skills necessary to use Windows computers comfortably.

View Windows Training Courses

Training Registration!

Click the link below to sign in to ServiceNow for training!

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Knowledge Base

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Training Resources

IT Services Training Resources

Document Viewing Tools

Adobe Reader Adobe PDF Reader

Microsoft Word MS Word Viewer

Microsoft Excel MS Excel Viewer

Microsoft PowerPoint MS PowerPoint Viewer