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Learning Support

Online Assistance

You don’t need to come to campus to receive help from the Writing Center and Speech Service! We offer two ways you can receive assistance online.

Email Consultations

Email consultations can be requested 24/7 through our online forms. Within two to three business days of your completed submission (not including university breaks or school closures), you will receive a response from wconline@pfw.edu with two attachments: your paper and a summary of the consultation, which can be used as proof of use for required visits.

Please note that during a regular week, online consultations submitted after 5 pm on Fridays may not be returned until the following Wednesday. That time is extended for school recesses and closures. Also, if we need to contact you for more information, it may delay the return of your submission.

Note: You cannot see comments on Word documents while using a mobile device. You must open the document on a desktop or laptop computer to see the comments. If you wish to have a recording of your speech consulted on, you can upload the recording to YouTube (no need to publish it) and include the link to the video in the form.

Speech Consultation Request Writing Consultation Request

Virtual Consultations

When you want or need the interaction of a face-to-face appointment, but coming to campus is not an option, you can choose to schedule a virtual appointment! We use audio and screen-sharing, and video when possible, through Microsoft Teams (available to students for free through the university) to conduct the consultation.

Once your appointment is scheduled, you will receive and need to accept a meeting request sent from wconline@pfw.edu or writingcenter@pfw.edu for the appointment time and date you scheduled. There will be additional information in the appointment request about how to set up and prepare for the appointment, so be sure to read it.

Pro Tips

  • Pick a device to use for your appointment can display your draft and allow you to make edits while speaking with your tutor (relying on a smartphone only isn’t recommended).
  • Be able to give your full attention to the appointment, just as you would for a regular face-to-face appointment.
  • Make sure your Internet connection is strong, and your incoming and outgoing audio is fully functional.
  • Make sure you are in an environment with few to no distractions, and take steps to avoid interruptions.

Policies

  • You must have a device with a microphone and speakers and/or a headset. Video and/or screen-sharing is encouraged but not required.
  • Virtual appointments count the same as regular appointments (up to three appointments per class per week, and one appointment per class per day).
  • Please do not overlap submissions to the online consultation service and face-to-face appointments for the same assignment.

Virtual appointments are scheduled through TutorTrac. Be sure to choose VIRTUAL TUTORING as the reason for the appointment.

Schedule a Virtual Appointment

Questions? Let's Chat