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Learning Support

Online Assistance

You don’t need to come to campus to receive help from the Writing Center and Speech Service! We offer two ways you can receive assistance online.

What Help is Available in the Writing Center? How to Schedule in TutorTrac

eConsult Service

If you'd like help but your schedule doesn't match availability in TutorTrac or you would prefer not to speak with a consultant, the eConsult service is for you! You can request assistance with your writing and speeches/presentations through our online form 24/7. Within two to three business days of your completed submission (not including university breaks or school closures), you will receive a response from [email protected] with two attachments: your assignment with our recommendations and comments, and a PDF file summary of the consultation which can be used as proof of use for required visits.

If you wish to have a recording of your speech consulted on, you can upload the recording to YouTube (no need to publish it) and include the link to the video in the consultation request form.

Please keep in mind that if we need to contact you for more information or clarity on your request, it may delay the return of your submission. It may also take longer to return your submission during our busy times (especially the weeks leading up to and during midterms and finals), so please plan ahead.

Note: You cannot see comments on Word documents while using a mobile device. You must open the document on a desktop or laptop computer to see the comments.

Speech Consultation Request Writing Consultation Request

Virtual Consultations

When you want or need the interaction of a face-to-face appointment, but coming to campus is not an option, you can choose to schedule a virtual appointment! We use Zoom and WebEx (available to students for free through the university) to conduct the consultation.

You'll schedule your appointment through TutorTrac and choose Online Assistance as the Reason. When it's time for your appointment, log into TutorTrac and click the Enter Online Appointment button in the TutorTrac Main Menu box. The button will launch the platform on your computer and take you to your consultant's lobby. When it's time for your appointment, your consultant will connect with you.

Pro Tips

  • Pick a device to use for your appointment that can display your draft and allow you to make edits while speaking with your consultant (relying on a smartphone only isn’t recommended).
  • Be able to give your full attention to the appointment, just as you would for a regular face-to-face meeting.
  • Make sure your Internet connection is strong, and your incoming and outgoing audio is fully functional.
  • Make sure you are in an environment with few to no distractions, and take steps to avoid interruptions.

Policies

  • You must have a device with a microphone and speakers and/or a headset with a microphone. Video and/or screen-sharing is encouraged.
  • Virtual appointments count the same as regular appointments (up to three appointments per class per week, and one appointment per class per day).
  • Please do not overlap submissions to the online consultation service and face-to-face appointments for the same assignment.

Schedule a Virtual Appointment

Questions? Let's Chat