Information Technology Services

Mastodon MAKERLab

Mastodon MAKERLab banner 8-14-17

Submit Print Request

Print Request Process:

  1. Read the Mastodon MAKERLab policies below
  2. Submit request via our 3D printing form found here.

Upload 3D model file (.stl/.obj) or provide the link to the file from an online resource such as

  1. Upon submission of a request, a consultant will review the request and notify you of the estimated cost for the print. They will wait for confirmation on the price estimate before printing.
  2. Upon print completion, the requester will receive an email containing the final weight of the request and the pick-up due date. User PaperCut account will then be charged.

Mastodon MAKERLab Policies:

The 3D Printing service is available for use by all current PFW faculty, staff, and students.

  1. The 3D printer may be used only for lawful purposes. Faculty, staff, and students will not be permitted to use the 3D printer to create materials that are:
  • Prohibited by local, state or federal law.
  • Unsafe, harmful or dangerous
  • Obscene or otherwise inappropriate for the university environment.
  • In violation of intellectual property rights. For example, the printer will not be used to reproduce material that is subject to copyright, patent, or trademark protection.

II.IT Services reserves the right to refuse any 3D print request.

III. Printed items that are not picked up within 14 days will become property of IT Services for display purposes. Items must be picked up by individual who requested them with an PFW ID.

  1. Only designated IT Services staff will have hands-on access to the 3D printer.
  2. Prints will sometimes require support material, which is included when we weigh finished prints. MAKERLab staff will remove support material before pick-up to reduce the likelihood of breaking the actual print. Any additional sanding, painting, etc. will be the requester’s responsibility.
  3. There may be times that a printer is being upgraded, repaired, or is being used for an event or a course. Such a delay will be noted on the request process.

Frequently Asked Questions (FAQ):

Q: How long does it take to complete a request?
A: Varies depending on the request queue and the model uploaded. The majority of requests are completed within 7-10 days.

Q: How much does it cost to print?
A: All charges for requests will come out of your PaperCut account balance shared with paper printing. Pricing ranges from .10/gram for single color plastic prints up to $0.20/g of filament/ $1.75/mL of ink for full color plastic printing. Scanning services are free of charge. See Equipment list for details.

Q: How do I add money to my printing balance?
A: Your balance will be refilled every semester; the balance can be increased beyond the standard semester allotment by visiting the Bursar Office in KT G57.

Q: Will consultants create printable files?
A: Consultants will not make printable files from scratch; however we can provide modifications to existing files in most instances.


The Mastodon MAKERLab is furnished by IT Services with the following devices:

ROBO3D R1+ printers- Standard 1.75mm PLA plastic 3D printers

ROBO 1- Setup for standard single color print requests for .1 .2 .3 mm layer heights ($0.10/gram)

ROBO 2- Setup with a wide nozzle for printing .4 .5 .6 mm layer heights for faster printing/large objects when less detail is needed ($0.10/gram)

ROBO 3- Setup with a Palette+ devices which allows for the printing of 1-4 colors/filament types in one print (Price varies based on material. Starting at .10/gram)

FormLabs Form2 Resin Printer- High definition monochrome resin printing capable of .025 .05 or .1 mm layer heights ($0.20/mL)

XYZ DaVinci Color Printer- Capable of printing full color PLA plastic parts by applying CMYK ink to each print layer (.20/g of plastic and 1.75/ml of ink)

Makerbot Digitizer Scanner- For scanning small-medium sized items that could fit on a record player.

Skanect iPad Scanner- Ideal for scanning objects that don’t fit on the Makerbot Digitizer such as a person, large object or room