Campus and Community Resources
While this is a challenging time, know that Purdue Fort Wayne is here to help you in any way possible. That’s why we’ve assembled this list of resources. It contains a wide variety of information. Students who need further assistance may contact Student Affairs at email@example.com or 260-481-6190.
Purdue Fort Wayne COVID-19 Point of Contact
Jeff Malanson, director of strategic planning and the Office of Academic Innovation, is our campus community’s main COVID-19 point of contact. The role is designed to ensure timely and accurate responses to questions, comments, ideas, and concerns from faculty, staff, and students.
Malanson may be contacted by students, faculty, and staff at firstname.lastname@example.org. If you would like to provide anonymous suggestions or feedback on the university’s response to COVID-19, please use this form.
If you or another individual is in danger, call 911 immediately. Here is local information you should keep handy:
- Fort Wayne Police Department emergency: 911
- Fort Wayne Police Department nonemergency: 260-427-1222
- University Police Department: https://www.pfw.edu/police, 260-481-6827
Emergency Relief Funds for Students
A relief fund has been established to help students cover unforeseen living expenses due to the COVID-19 pandemic. Students in need are encouraged to initiate an eligibility review process by sending an email to the vice chancellor of student affairs at email@example.com.
Donations to the COVID-19 Student Relief Fund may be also made online at pfw.edu/give-now.
Internet Access (Off Campus)
Free Internet Access
Internet Essentials from Comcast is offering new customers two months of free services. Visit internetessentials.com or call 855-846-8376 (English) or 855-765-6995 (Spanish) for more information.
Free Wi-Fi Hotspots
Free Xfinity Wi-Fi hotspots will be available to anyone who needs them, including non-Xfinity internet subscribers. Find a hotspot at wifi.xfinity.com.
Data Plans and Support
T-Mobile is providing unlimited smartphone data to all current subscribers and is increasing the data allowance to students using their digital learning programs.
Verizon is temporarily waiving late fees and disconnections and will not terminate service due to economic circumstances to pay bills for 60 days.
The Pantry at Purdue Fort Wayne
The Pantry has two locations:
- Walb Union, Room G42 (Thursday: 10 a.m.–2 p.m.), everyone is welcome.
- Student Housing Clubhouse (Monday & Tuesday: 4 p.m.–7 p.m.), students only.
Community Harvest Food Bank
Go to communityharvest.org for information.
Salvation Army Food Pantry
Go to centralusa.salvationarmy.org/fortwayneIN for information.
- Purdue Fort Wayne and IU Fort Wayne Students Who Have Children in K–12
Campus Health Clinic
Healthcare services include primary care, vaccinations, and sexual-health services. Please do not go to the Campus Health Clinic if you are experiencing COVID-19 symptoms. Instead, call your primary care physician, the Campus Health Clinic at 260-481-5748, or the Lutheran Health Hotline at 260-435-5050 for assistance. For more information, go to pfw.edu/clinic.
Student Assistance Program Counseling Services
Get access to a variety of short-term counseling services, available for no charge and located in the Campus Health Clinic. The 24-hour Counseling Hotline is 800-342-5653. For more information go to pfw.edu/get-support or call 800-342-5653.
Fort Wayne Citilink
If you need a ride to a local grocery store, clinic, etc., go to Fort Wayne Citilink for information. Citilink also offers demand-response van service for persons with disabilities. If you are experiencing severe symptoms of COVID-19 and need to go to the hospital, please call 911 for transportation.
Several labs have been configured for remote access. This means you’ll be able to access necessary software, storage, and resources remotely. To gain remote access, please consult the guide provided by Information Technology Services for students.
The hope is that these solutions will help ease some worries and provide some source of relief during these challenging times of adjustment. If you need further assistance, please contact the Help Desk at firstname.lastname@example.org or 260-481-6030.
To clarify, all physical campus computer labs are closed until further notice. This closure also applies to the 3-D Print Lab and Esports Lab.
- iPad Rental
To rent a laptop, contact Helmke Library at email@example.com or 260-481-6505. Please be aware that there is a limited number of laptops available.
Looking for help with technology as your courses are moved online? Take a look at the following resources below:
For more technology support, contact Information Technology Services at firstname.lastname@example.org or 260-481-6030.
For tutoring information, go to pfw.edu/tutoring or call 260-481-5483.
Helmke Library and the Writing Center
Although Helmke Library opened on July 1, but online services are still available. Please check the library’s blog for updates on services.
The following services are available:
- Virtual help through email and instant message chat services on the Ask-a-Librarian page: Monday–Friday, 8 a.m.–10 p.m.; Friday–Saturday, 8 a.m.–5 p.m.; and Sunday, noon–10 p.m. You can also schedule a virtual reference appointment with a librarian.
- Writing Center online consultations can be scheduled here.
- Digital resources, including e-books, full-text articles, and more, can be accessed through the library’s website.
- Topic, research, and specialty guides can help point you to the best online resources for your specific information needs.
- Document delivery services are available for journal articles and book chapters. Requests for physical books will be investigated for possible e-book purchase.
Please take a look at your resources in regard to registering for courses.
- General Advising
General Student Support
If you don’t know where else to turn for resources, you can contact the CARE team at 260-481-6601. Learn more at pfw.edu/care.
- Accommodations for Online Courses
Student Housing Questions
You can contact Student Housing at email@example.com or 260-481-4180 to get answers to your questions. You can also contact your on-call resident assistant.
Student Success and Transitions can help with questions you have but you’re not sure who to ask. Contact Student Success and Transitions at firstname.lastname@example.org or 260-481-0404.
Free legal counseling is available via phone on Tuesdays and Thursdays from 10 a.m. to 1 p.m. Learn more and get contact information.
Career Development Center
The Career Development Center is here to help Mastodons with their job search—virtually, through résumé reviews and mock interviews. Log in to your goPFW account and click on the Career Development tab. In the Handshake box you’ll find directions on how to set up an appointment or a résumé review. We are also working on a way to connect you with employers virtually.
Find answers to your questions about working remotely:
Moving Courses Online
Get help on transitioning courses online:
Find more technology help and support here: