About Us

Jun Ma, Ph.D.

Associate Professor faculty photo of  assistant professor, Jun Ma

: Marketing
Office: Neff Hall 340M
Office Phone: 260-481-6476
Office Fax: 260-481-6879
E-mail: maj@ipfw.edu
Year Beginning at IPFW: 2007



Jun Ma earned her Ph.D. in Marketing from the Kent State University (2007). Dr. Ma is an Assistant Professor of Marketing whose research interests include: Services Failure and Recovery, Cross Culture Studies, Online Consumer Behavior, Technology Adoption. She has published in Benchmarking: An International Journal, Psychological Reports and has presented her research at various regional and national conferences. She is also a member of American Marketing Association.

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